FORDLiive

Introducing FORDLiive enabling smarter maintenance decisions, faster turnaround and dedicated, data-driven technical support. FORDLiive is an integrated suite of products and services designed to maximise the productive uptime on your connected Ford commercial vehicle. 

Once registered with FORDLiive through FordPass Pro or Ford Telematics, our customers have access to the same support information. This means that before your vehicle reaches our workshop we have been able to identify the required work plus any upcoming work that might be best bundled together. We can then agree with you on the best schedule to keep your business moving.

Ford Commercial Vehicles fitted with a FordPass Connect modem can now benefit from a range of smart features that keep them running at peak performance – as a business customer you have all the advantages on your side.

When permissions have been provided, your Transit Service dealer can access up to 60 days of your vehicle health status, allowing them to provide the best advice, anticipate upcoming maintenance needs and reduce turnaround times.

Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and expense to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours, same day inspection, while-you-wait express servicing and easy to access online service booking.

Key to keeping your commercial vehicle healthy, FORDLiive Centres harness the power of the wider Ford network and partnerships with Roadside Assistance Suppliers to support both our Customers and Dealers.

FORDLiive Centres connect our FORDLiive agents with our Transit Service Dealers in real-time with expertise, resources and vehicle health data to identify where assistance can be provided to resolve technical issues or expedite parts.

Ford Fleet Management offers bespoke service level agreements tailored to maximise uptime, reduce maintenance costs, and increase overall fleet efficiency.

Using Ford Telematics, we can monitor vehicle health in real-time, proactively suggest maintenance and repairs, and schedule them when it best suits your drivers and your business.

And should a vehicle need more extensive work, you will have a choice of appropriate replacements. So, your business can stay up and running without interruption.