Ford Scheduled Service


With Ford Service we've created a range of services to help keep you moving and maintain your car in the very best condition.

  • Recommended by Ford as the best way to keep your car maintained
  • Required to maintain the manufacturer's warranty
  • Free Ford Video Check
  • Ford Accident management, service free to all drivers
  • Comprehensive service and maintenance plans
  • Helps to enhance resale value
  • Our Ford trained technicians use the latest diagnostic equipment and genuine Ford parts
  • Independent quality checks are carried out by RAC on any service and repair work**


The quickest and easiest way to book your Ford Service in five simple steps. Can be done via our online Service Booking Tool or using the Ford Pass app on a mobile device.

A member of our team will get back to you as soon as possible to confirm details of your appointment – and respond to any questions you may have.

You can also register a Ford account at and set your vehicle and preferred dealer, and book your service or repair work even easier.

Ford Online Service Booking
Ford roadside assistance


UK and European roadside assistance is offered with a Ford Schedule Service valid from the date of service for 12 months, or until the next service is due, whichever comes first.

  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you breakdown at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can't be repaired on the spot
  • Recovery including caravans and trailers

Tel: 0203 564 4444

*Ford Service Activated Roadside Assistance covers you for 12 months, or until your next service is due, whichever comes first.

** In-Dealership quality checks are conducted by the RAC on any service and repair work that has been completed on customer-owned vehicles to ensure that Ford Motor Company's high standards are met.

One Call

One easy number to access all of the Ford services 24/7

Whatever you need, Ford One Call can connect you to all our services, including

  • Ford Roadside Assistance
  • Ford Accident Management
  • Ford finance and insurance
  • Plus Dealer locations, technical information and more

Make sure you save this number

Ford One Call 0203 564 4444

Woman touching phone

Ford Video Check

You know how important it is to look after your health. It's no different for your vehicle. That's why we offer a free Ford Video Check. Designed to give you a comprehensive picture of your vehicle's health. Sent straight to your phone or tablet so you can see any issues first hand.

Also includes a 30-point electronic report of your vehicle's health. A simple traffic light system shows you exactly how safe and healthy each part of your vehicle is and any recommended upcoming replacement or repair items.

Red items - This area needs urgent attention

Amber items - Amber marks out the symptoms that warn you there's something wrong

Green items - the all clear

A competitive estimate is provided upfront for any work recommended by our Ford-trained technicians and there is no obligation to have work done. Work is only carried out with prior approval.

Ford Accident Management

Ford accident management is a fully managed service here to assist in handling your claim. Our service is free and available to all Ford customers.

Let the experts help you through the process.

Contact us on 0203 564 4444 and we will:

  • Recover your vehicle where it cannot be driven
  • Provide you with a free replacement vehicle during the repair
  • Liaise with your insurance company
  • Provide assistance in the completion of claim forms
  • Ensure your vehicle is repaired at a Ford approved Accident Repair Centre using genuine Ford parts

FordPass, the new app from Ford that will help make journeys smoother

Much more than an app, FordPass is a powerful tool that enables users to monitor and control their vehicle in a smart and convenient way.
Benefits include:

  • Locate Parking Spaces
  • Contact Roadside Assistance
  • Book a Car Service with a dealer online
  • Access and manage your Ford Credit account
  • Request a settlement quote and make a payment
  • Get Rewarded with FordPass Perks